THE MIRROR CALLED AI REFLECTS OUR OWN ETHICS NIRANJAN GIDWANI
Artificial Intelligence is
often described as humanity’s most transformative creation. It may well turn
out to be so.
A tool that can think,
decide, and even predict better than most humans. But amidst the fascination
and fear surrounding AI, one truth is often ignored, and most of the time,
intentionally. AI is not ethical or unethical by itself. It simply
mirrors the values, intent, and blind spots of those who build, deploy, and
control it. The real question, therefore, is not whether AI can be ethical.
The real question is whether we, as a race, still wish to
operate at the highest level of ethics.
The
uncomfortable truth about ethical lapses
Across boardrooms,
political circles, and even personal lives, we are all able to see a common
pattern. Ethical compromises justified in the name of survival, ambition, or
what we call as “greater good.” Sometimes even referred to as “Collateral
Damage”. Whether it is corporate greenwashing, data manipulation, biased
hiring, or the silent acceptance of workplace injustice, ethics is often
treated as an optional extra, not a fundamental baseline.
When leaders make
decisions that prioritize profit, speed, or social dominance over fairness,
transparency, and empathy, then technology becomes a helpless accomplice. This
is precisely what we witness in AI today. Bias in algorithms, opaque decision
systems, and large-scale automation without accountability. These are not
AI’s failures. Aren’t they reflections of human systems that built them, and
continue to do so, without moral guardrails?
Leaders define
the soul of AI, not coders
A machine learning
engineer can design an algorithm, but it is the leaders, policymakers, and
investors who decide how it will be used. Whether AI results in job
creation or mass layoffs, empowerment or exploitation, inclusion or
discrimination, all of it finally depends on one aspect - Human Intent.
Consider an example: when
a large corporation decides to replace customer service staff with AI chatbots,
the decision isn’t made by the AI itself. It is made by a leadership team
trying to reduce costs. Or to better the profits or bonuses they are already
making. The machine becomes the messenger, not the executor of morality.
Similarly, when governments use facial-recognition systems for surveillance
rather than safety, the ethical compromise lies in governance, not in the
code.
Contrast that with
healthcare innovations using AI to detect cancer early or forecast epidemics.
These reflect human compassion which is wonderfully channeled through technology.
The difference lies, not in the algorithm. The difference clearly lies in purpose.
Why ethics has
taken a backseat
There are deeper reasons
why ethics keeps losing ground.
First, ethics is rarely
rewarded. Markets reward productivity, shareholders reward profits, and voters
reward populism. Ethical reflection takes time, humility, and often personal
risk. Ethical reflections seem to be a luxury in an age of instant performance
comparisons.
Second, society has fallen
into a collective illusion: that technology itself will fix our moral
shortcomings. Many believe AI can be taught fairness, that code can learn
empathy, or that governance frameworks can “automate” ethical restraints. Sadly,
empathy isn’t an algorithmic skill. It is a moral discipline cultivated through
awareness and human example.
Finally, most leaders and
professionals face simple temptations. Cut corners, chase recognition, avoid
accountability. All of which erode ethical culture over time. AI, when
introduced into such environments, magnifies only what already exists.
Lessons from
around the world
- The negative: In 2020, an AI recruitment
tool used by a leading global firm was found to favor male candidates over
female ones. The algorithm had learnt from years of biased human hiring
data. Instead of correcting discrimination, AI inherited it.
- The positive: Meanwhile, in India and
Singapore, government-backed AI systems have been developed to monitor
water usage and optimize resource distribution. This blends technology
with social responsibility. While results in Singapore are visible, India
still has some way to go.
- The cautionary: Some predictive policing
tools used in the United States began profiling minority communities
disproportionately. Left unchecked, they risk turning old prejudices into
digital certainties.
Each of these examples
carries one clear message: ethics must be designed into the process.
Ethics cannot be patched on after a scandal.
Corrective
steps before it’s too late
1. Embed ethics into leadership
education. Leaders must treat ethical reasoning as a professional skill,
not personal virtue. It should sit alongside data literacy, strategy, and
financial acumen.
2. Set human oversight as a rule, not an
option. Wherever AI impacts people’s lives, whether in jobs, justice, or
healthcare, there must be a transparent and clearly recorded human decision
chain.
3. Reward ethical choices publicly. Boards,
investors, and regulators should acknowledge and incentivize leaders and
organizations that prioritize human-centric AI deployment.
4. Foster a culture of questioning. Ethical
conversations must be encouraged across all organizational levels, not limited
to risk committees or compliance teams.
5. Create shared accountability. The
responsibility for making AI ethical cannot rest solely on developers. It is a
shared responsibility across leadership, policy, and society.
The moral
mirror ahead
We keep hearing that AI is
learning super-fast. But who is it learning from? It’s learning from us. It’s learning from the
data, the data biases and our biases that we are okaying. The real danger is
not that machines will become more intelligent. Chances are high that we may
become less reflective.
If humans
surrender decision-making, not because AI is better, but because we want
to avoid responsibility, we risk losing the moral compass that defines
leadership.
Ethics cannot be
outsourced, automated, or delegated. It begins with every individual who
chooses integrity over convenience. Leaders, especially, carry the torch. Not
only to guide AI’s direction but to ensure it reflects the best version of what
humanity stands for. If the current version of what humanity stands for
needs to be improved, then that is the area to first focus on.
In the end, AI will not replace
people. People will replace people. Based on decisions some other people
make. If those other people’s decisions lack empathy and fairness, then
let us not believe that some algorithm, however advanced, will end up making
the world more just.
A concluding
reflection
AI will become
mankind’s most powerful mirror. Whether it reflects brilliance or blindness will
depend on our moral clarity. The urgency is not to fear AI but to reawaken
the conscience that must guide it. Return on Ethics Investment may need
to get healthier than Return on Investment. For the sake of our future
generations.
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